Terms And Conditions

Effective Date: 01/25

Welcome to shop.atmaxgplanet.com! These Terms and Conditions govern your use of our e-commerce website. By accessing or making a purchase on our site, you agree to comply with these terms. Please read them carefully before proceeding.

1. General Information

• Website Owner: ATMAX Green Planet Ltd.
• Contact Information: Email: Realatmaxgplanet@gmail.com | Phone: +234-706-151-9880
• Registered Office: 46. Aba Road, by Market Junction, PortHarcourt, Rivers State.

By using our website and services, you agree to be bound by these Terms and Conditions.

2. Product Information

• We offer a range of solar energy products, including solar panels, inverters, batteries, and accessories from reputable brands such as LONGi, Felicity, Electron, and Addo.
• All products listed on our website are subject to availability, and we reserve the right to modify or discontinue any product at any time without notice.
• Product images are for illustration purposes only, and the actual product may vary slightly from the image shown.

3. Pricing and Payment

• Prices: All prices displayed on the website are in Nigerian Naira (₦) and include applicable taxes unless stated otherwise.
• Price Changes: Prices are subject to change without prior notice. However, once an order is placed, the price at the time of purchase will apply.
• Payment Methods: We accept the following payment methods: credit/debit cards, bank transfers, and online payment platforms. All transactions are processed securely.

4. Order Process

• Placing an Order: To place an order, add products to your cart and complete the checkout process. By placing an order, you agree to purchase the product(s) for the stated price.
• Order Confirmation: Once you place an order, you will receive an email confirming the order. This email does not guarantee product availability.
• Cancellation: We reserve the right to cancel or refuse any order if payment is not completed or if there is a suspected fraudulent transaction. You may also cancel your order within [Insert timeframe] for a full refund, provided the product has not yet been shipped.

5. Shipping and Delivery

• Shipping Methods: We offer nationwide shipping in Nigeria through our trusted delivery partners.
• Shipping Costs: Shipping fees will be calculated at checkout and depend on your location and the size/weight of the items purchased.
• Delivery Times: Delivery timelines are estimates and may vary depending on your location. We aim to deliver your order within [Insert timeframe] of purchase.
• Delayed Delivery: We are not responsible for delays due to circumstances beyond our control, such as weather conditions, customs delays, or courier issues.

6. Returns and Refunds

• Eligibility for Returns: Products must be returned within [Insert timeframe, e.g., 14 days] of delivery to be eligible for a refund or exchange. Items must be unused, in their original packaging, and in the same condition as when received.
• Non-Returnable Items: Customized or installed products, as well as perishable items, are not eligible for returns.
• Refund Process: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed within [Insert timeframe].
• Shipping Costs for Returns: Return shipping costs are the responsibility of the customer unless the product is defective or damaged upon arrival.

7. Warranty and Product Guarantees

• Manufacturer’s Warranty: Many of our products come with a manufacturer’s warranty. Please refer to the individual product pages for specific warranty information.
• Installation Warranty: Our professional installation services come with a [Insert timeframe] warranty on workmanship. Contact us for more information.